Deliver precise answers instantly, and reduce repetitive tickets before they start
Add an FAQ widget and AI chatbot that go beyond keywords, understand the meaning behind each question, and deliver the right answer with confidence and context.
Type a question to see
AI answers in action
understands
customers
your content
with sources
Everything you need to deliver
better answers, automatically
Smart FAQs combines AI, your content, and powerful tools
to help your team work less and customers get answers faster.
Intent-Based Search
Finds the right answer even when customers don't use your exact keywords. It understands what they mean, not just what they type.
AI Drafting Assistant
Turn a rough topic or a short list of points into a clear FAQ entry in seconds. Spend time refining answers, not starting from a blank page.
Conversational Answers
A chat interface that pulls direct answers from your FAQ database. It gives users one clear response instead of a list of links.
Native Brand Styling
Adjust colors, fonts, and spacing so the widget looks like a built-in part of your site, not a third-party plugin.
Context-Specific Widgets
Use tags to show only relevant FAQs on specific pages—like billing questions on checkout and technical specs on product pages.
Universal Setup
Paste a single snippet of code into any platform (WordPress, Shopify, Wix, etc.) and go live in minutes.
Identify Content Gaps
See exactly what customers are searching for but failing to find. Know which new FAQs will reduce repeated tickets.
Fast CSV Import
Move your existing FAQ list from a spreadsheet into your dashboard instantly via CSV. Your data is never locked in.
Structured Answers
Go beyond plain text. Use lists, bolding, and links to make your answers easy to scan and genuinely helpful.
Works with all
major platforms.
No matter what stack or website builder you use, Smart FAQs integrates in seconds. Copy a single line of code or use our native plugins to go live instantly.
